COVID-19 has changed the scope of many veterinary practices and it has come time for us to do the same. Our goal remains clear, to provide high quality integrative veterinary care to you at your home. Due to the nature of COVID transmission, at home veterinary care has become challenging. Keeping our clients and our staff safe is our number one priority. In order to meet both of these goals, we have adjusted our practice model. While we hope one day to be able to go back to the way things were, we have no forecasted date of when this will be possible and ask for your understanding in these uncertain times.
-We will be offering weekly appointments for current clients to provide routine care. This includes wellness examinations, vaccinations, blood work, acupuncture, chiropractic care and cold laser.
-We will have limited availability to answer and return calls. Please allow 72 hours for all calls and texts to be returned. For faster communication service, please email us at firstname.lastname@example.org
-Appointments will be scheduled in advance and we will need a minimum of 72 hours if you wish to cancel.
-We will be wearing face masks for the entirety of your appointment and will require that clients also wear face coverings while we are present, as well as maintain 10 feet of distance from All Pets staff. We will arrive with hand sanitizer to use before and after your appointment.
-If you plan to pay with a card, we will be taking card numbers over the phone to limit contact with personal items.
-All dogs must be leashed and all cats must be in a carrier upon our arrival. We prefer to examine all dogs in a shady area of your yard, but can examine them inside on a case-by-case basis. We can examine cats in a well-ventilated area of your home. Our technician will need to collect your pet from you and we will perform exams and treatments 10 feet away from you. We will be able to convey our findings and communicate with you from this distance.
-We reserve the right to leave your appointment if you choose not to comply with our requirements.
We greatly appreciate your understanding!